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Privacy Policy

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Privacy Policy - Bali RSV Transport

At balirsvtransport.com, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our transport services and car charter. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services:

1.1. Personal Information

Booking Information: Name, contact details (email, phone number), pickup and drop-off locations, and service preferences.
Payment Information: Credit card or bank details for processing payments securely.
Communication Records: Information you provide during inquiries or feedback.

1.2. Non-Personal Information

Website Usage Data: IP address, browser type, device information, and pages viewed to analyze site performance and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Fulfillment: To process bookings, schedule services, and provide customer support.
Payment Processing: To securely manage payments and refunds.
Marketing and Promotions: To inform you about special offers, new services, or relevant updates.
Site Improvement: To analyze usage trends and enhance website functionality.
Legal Compliance: To fulfill legal obligations and protect against fraud or misuse of our services.

3. Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share your information in the following cases:

Service Providers: With trusted third-party partners who assist in delivering our services, such as payment processors or IT support, under strict confidentiality agreements.
Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction:

Encryption: Sensitive information, such as payment details, is encrypted during transmission.
Restricted Access: Only authorized personnel can access personal data.
Regular Monitoring: We monitor our systems for vulnerabilities and breaches.

5. Your Rights

You have the following rights concerning your personal data:

Access and Correction: Request access to your data and correct inaccuracies.
Data Deletion: Request deletion of your data unless required for legal or business purposes.
Marketing Preferences: Opt out of receiving promotional communications by contacting us.
Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at support@balirsvtransport.com.

6. Cookies Policy

Our website uses cookies to improve user experience and functionality:

Essential Cookies: Necessary for the operation of our site.
Performance Cookies: Collect data on site usage for optimization.
Targeting Cookies: Used for delivering personalized advertisements.

You can control or disable cookies through your browser settings. However, disabling cookies may affect site performance.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the revised date. Please review it regularly to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@balirsvtransport.com
WhatsApp: 088740030222
Phone: 02140030222

Your trust is important to us, and we are committed to ensuring your data is handled responsibly and securely. Thank you for choosing Bali RSV Transport for your travel needs in Bali!